FAQ
Do you work with large companies and multinational groups?
Yes. We are the exclusive customs broker for major multinational groups operating in Greece. Our client portfolio includes FMCG groups, pharmaceutical, industrial and packaging companies.
What happens if there is an issue or delay at customs?
We handle it immediately. One dedicated point of contact means every issue reaches us first — not you. We coordinate with the authorities, find a solution and keep you updated in real time.
Do you handle special cargo categories?
Yes. We handle food, pharmaceuticals, chemicals, dangerous goods (ADR) and goods of animal or plant origin. We coordinate directly with EFET, the General Chemical State Laboratory and SEYYP for all specialised inspection requirements.
How do I send my documents?
Electronically to kozarispoulos@yahoo.gr or via WhatsApp at +30 6943 086344. For urgent shipments, WhatsApp ensures immediate communication and faster processing.
What if this is my first import or export?
We take care of everything. From document verification and tariff classification to declaration submission and cargo release — we guide you through every step and ensure your first shipment is handled correctly, without delays.
How is your fee structured?
Our fee is structured based on the type of service, complexity and volume of shipments. Contact us to discuss your needs and receive a quote tailored to your business.